How can we help?

You can contact us through any of the following channels:

• WhatsApp / Phone: +356 9921 1082
• Email: [email protected]
• Facebook: facebook.com/Sencflagsprinting
• Instagram: @sencprintingmalta
• Website: www.sencprinting.com

Once you get in touch, we'll ask for a few details about your order and guide you through the process step by step.

To get started, we'll need:

• Product type (e.g. Flag/Bandiera, Pavaljun, Palju, Hand Flag, T-shirt, Keychain)
• Size (standard or custom — width × height, in cm or ft)
• Quantity
• Design/Artwork (ready file, or a brief description if you need design assistance)
• Intended use (e.g. festa, event, business promotion, personal)
• Required date (when you need the order ready)
• Any special requirements (e.g. specific materials, finishing, packaging)

The more detail you provide upfront, the faster we can prepare your quote.

Yes, we accept small and large orders. Minimum quantities and pricing will depend on the product — contact us with your requirements and we'll advise accordingly.

No. You can contact us even if you don't have a finished design. We can help guide you on design requirements, and in some cases provide design assistance. Contact us directly to discuss your needs.

The timeline depends on the product, quantity, and whether your artwork is print-ready. After you provide all details, we'll give you an estimated turnaround at the quotation stage. We always recommend ordering early — especially for festas and events.

What are Flags / Bnadar?

Our Flags (Bnadar in Maltese) are custom-printed flags made for festas, organisations, events, businesses, and personal use. Available in a range of standard sizes and custom sizes.

Standard flag sizes available include:

• 6ft × 9ft
• 8ft × 12ft
• Other sizes available on request

Materials available:

• Polyester
• Knitted
• Wool

(Material availability may vary by product — confirm at quotation stage)

Can I order a custom flag size?

Yes. For custom sizes, please provide:

• Width and height (in cm or ft)
• Quantity
• Intended use
• Design/artwork
• Required date

What are Hand Flags?

Hand Flags are smaller flags designed to be held by hand — popular at festas, events, and gatherings.

Are custom sizes available for Hand Flags?

Yes. Sizes are custom — contact us with your dimensions, quantity, and design, and we'll provide a quotation.

Important: We always refer to these as "Hand Flags" — please use this term when enquiring.

What are Pavaljuni?

Pavaljuni are custom banners typically used for festa decorations, parish organisations, and events. They are a distinct product category from Flags and Palji.

What sizes are available?

Pavaljuni are made to custom specifications. An example size is 300cm × 144cm, but sizes are confirmed per order. Do not use standard flag sizes for Pavaljuni — they are a different product.

What are Palji?

Palji (Vertical Banners) are tall, narrow banners displayed vertically. They are commonly used for events, street decorations, and organisations.

What sizes are available?

Palji are custom-size products. We do not apply standard flag sizes to Palji. Contact us with your required dimensions, quantity, and design for a quotation.

What types of T-shirt printing do you offer?

We offer personalised T-shirt printing for individuals, groups, clubs, and businesses. Contact us with your design, shirt colour preference, sizes, and quantity for a quotation.

What keychain options do you offer?

We offer:

• PVC Keychains
• Metal Keychains
• Custom Keychains

Contact us with your design and quantity for a quotation.

We also offer a range of other customised printed products, including (but not limited to):

• Car Air Fresheners
• LED Bracelets
• Miniature Items
• Pin Badges
• Satin Personalised Shirts
• Incense

Contact us to discuss your specific requirements.

For best results, please provide your artwork in one of the following formats:

• PDF (preferred, print-ready)
• AI (Adobe Illustrator)
• EPS
• PNG (high resolution, minimum 300 DPI)
• JPEG/JPG (high resolution, minimum 300 DPI)

If you're unsure about your file, send it over and we'll check it for you.

In some cases we can assist with design. Contact us to discuss your requirements and we'll advise on what's possible. Design assistance may carry an additional charge depending on the complexity.

For print quality, images should be at least 300 DPI at the final print size. Low-resolution files may result in blurry or pixelated prints. If in doubt, share your file with us and we'll let you know if it's suitable.

Yes. We recommend reviewing a digital proof before production begins, especially for larger or more complex orders. This helps ensure everything is correct before we print.

Once a design has been approved and production has begun, changes may not be possible. Please review all proofs carefully before giving final approval. If you have any doubts, let us know before approving.

Yes. Contact us and describe your idea — product type, colours, text, images, logo, and any other details. We'll advise on the next steps.

Pricing depends on several factors:

• Product type
• Size
• Quantity
• Material
• Design complexity
• Any special finishing or requirements

We do not publish fixed prices because every order is custom. Contact us with your full requirements for an accurate quotation.

Contact us via WhatsApp, phone, email, or social media with the following details:

1. Product type
2. Size (standard or custom dimensions)
3. Quantity
4. Design/artwork (or description)
5. Intended use
6. Required date
7. Any special requirements

The more information you provide, the faster and more accurate your quote will be.

A quotation is valid for the specifications provided at the time. If any details change (size, quantity, design), a revised quote may be needed. Pricing is confirmed before production begins.

Pricing is considered per order. Contact us with your quantity requirements and we'll provide the best pricing we can.

No. All costs will be clearly outlined in your quotation. If design assistance is required, this will be communicated and agreed before proceeding.

Turnaround time depends on the product, quantity, and current workload. We will give you an estimated completion date at the quotation stage. We always recommend ordering as early as possible, especially for festas, events, and peak seasons.

Delivery options and arrangements are discussed at the time of ordering. Contact us for details applicable to your order.

Yes. Collection is available. Our address is:

Flt 2, 4 Bridge, Triq Antonio Double, Marsa MRS 2240, Malta

We will let you know when your order is ready for collection.

If you have a tight deadline, let us know upfront. We'll advise whether your timeline is achievable. We cannot guarantee rush orders, but we'll always do our best to help — which is why contacting us early is strongly recommended.

Yes. We'll contact you when your order is ready for collection or dispatch.

Yes. Festa printing is one of our core areas. We produce Bnadar, Hand Flags, Pavaljuni, Palji, and other products for parish festas, band clubs, and religious celebrations across Malta.

As early as possible. Festa season is one of our busiest periods. We strongly recommend placing orders well in advance to secure your preferred production slot and avoid disappointment.

Yes. We produce flags and banners for Holy Week, Easter, and other religious occasions. Contact us with your specific requirements.

Yes. We handle group orders for committees and organisations. Contact us with the full details — product type, sizes, quantity, design — and we'll prepare a quotation.

Yes, as long as you have the right to use the artwork and supply it in a suitable format. If your files are not print-ready, let us know and we'll advise.

Yes. We print for all types of events — business events, community events, sports events, private parties, and more.

Payment methods will be confirmed at the time of ordering. Contact us for current options.

For some orders, a deposit may be required before production begins. This will be discussed and agreed at the quotation stage.

Yes. Please request an invoice at the time of ordering or collection and we'll arrange this for you.

Changes may be possible before production begins. Once production has started, changes are generally not possible. Contact us as soon as possible if you need to make any amendments.

Cancellation terms depend on the stage of production. Contact us immediately if you wish to cancel. Orders already in production may not be cancellable, and deposits may be non-refundable in such cases.

Yes. We recommend keeping a record of your order details and design files. Contact us and we'll do our best to match your previous order.

We may retain files from previous orders in some cases. Contact us and we'll check. We recommend always keeping a copy of your own design files.

Customer satisfaction is very important to us. If you have a concern about your order:

1. Contact us as soon as possible — by phone, WhatsApp, or email.
2. Describe the issue clearly and, if possible, include photos.
3. We will review the matter and work with you to find a resolution.

Contact:

• Phone/WhatsApp: +356 9921 1082
• Email: [email protected]

Please contact us immediately with photos of the damage. We'll assess the situation and advise on next steps.

If the error is on our side (i.e., not matching the approved proof), we will work to resolve it. This is why we encourage customers to carefully review all proofs before approving production.

Colours may vary slightly between screens and printed output due to the nature of digital printing. If colour accuracy is critical, please discuss this with us before production. We recommend supplying CMYK colour values where possible.

Contact us directly for current availability and response times.

We aim to respond to all enquiries as quickly as possible. For urgent matters, WhatsApp or phone is the fastest way to reach us.

Absolutely. Contact us, describe what you're looking for, and we'll guide you to the right product for your needs.

Our primary market is Malta. If you are based outside Malta, contact us to discuss whether we can accommodate your order.